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Airlines in India are in a rush to go paperless. The International Air Transport Association (IATA), a worldwide body representing 240 airlines and 94 per cent of global air traffic, has declared that every ticket issued through its Billing and Settlement Plan — which facilitates transactions between airlines and travel agents — will be electronic.
Judging by latest trends, airlines in India are quickly on their way to making ticketing fully electronic even before the end of the year.
Electronic ticketing, or ‘e-ticketing,’ gives travel agents as well as online travel portals direct access to an airline’s reservation database. Web ticketing also allows consumers to directly make their reservations through an airline’s website from their own homes, without the hassle of dealing with paper coupons or making a trip to the office of an airline or agent. The technology delivers both economic and logistic incentives for consumers; yet, it also brings with it areas of caution that airlines, passengers, agents and airport authorities need to be aware of.
Over the last three years, the share of electronic tickets globally has increased from 16 per cent in 2004 to as much as 84 per cent today. In India, only 47 per cent of all bookings were done electronically just 12 months ago. Now, according to IATA, the figure has risen to 80 per cent.“India is well on the way to achieving the 100 per cent target,shortly.
Judging by latest trends, airlines in India are quickly on their way to making ticketing fully electronic even before the end of the year.
Electronic ticketing, or ‘e-ticketing,’ gives travel agents as well as online travel portals direct access to an airline’s reservation database. Web ticketing also allows consumers to directly make their reservations through an airline’s website from their own homes, without the hassle of dealing with paper coupons or making a trip to the office of an airline or agent. The technology delivers both economic and logistic incentives for consumers; yet, it also brings with it areas of caution that airlines, passengers, agents and airport authorities need to be aware of.
Over the last three years, the share of electronic tickets globally has increased from 16 per cent in 2004 to as much as 84 per cent today. In India, only 47 per cent of all bookings were done electronically just 12 months ago. Now, according to IATA, the figure has risen to 80 per cent.“India is well on the way to achieving the 100 per cent target,shortly.
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